Customer Service Information
Honda dealership personnel are trained professionals. They should be able to answer all your questions.
If you encounter a problem that your dealership does not solve to your satisfaction, please discuss it with the dealership’s management. The service manager or general manager can help. Almost all problems are solved in this way.
If you are dissatisfied with the decision made by the dealership’s management, contact Honda Customer Service.
U.S. Owners:
American Honda Motor Co., Inc.
Automobile Customer Service
Mail Stop 500-2N-7A
1919 Torrance Boulevard
Torrance, California 90501-2746
Tel: (800) 999-1009
Canadian Owners:
Honda Canada Inc.
Customer Relations
Visit www.honda.ca for contact information
Tel: 1-888-9-HONDA-9
Fax: 1-877-939-0909
In Puerto Rico and the U.S. Virgin Islands:
Vortex Motor Corp.
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546
When you call or write, please give us this information:
- Vehicle Identification Number- Name and address of the dealer who services your vehicle
- Date of purchase
- Odometer reading of your vehicle
- Your name, address, and telephone number
- A detailed description of the problem
- Name of the dealer who sold the vehicle to you
See also:
Vehicle Identification Number (VIN)
Your vehicle has a 17-digit vehicle identification number (VIN) used to
register your
vehicle for warranty purposes, and for licensing and insuring your vehicle. See
the
image below for the VIN ...
If the Smart Entry Remote Battery is Weak
Models with smart entry system
If the beeper sounds, the indicator on the ENGINE START/STOP button flashes,
and the engine won’t start.
Start the engine as follows.
1. Touch the center of th ...
Tire Rotation
Rotating tires according to the maintenance messages on the information display/
multi-information display helps to distribute wear more evenly and increase
tire life.
Tires without rotation ...