Reporting Safety Defects

Honda Pilot / Honda Pilot 2009-2024 Owner's Manual / Information / Reporting Safety Defects

In the U.S.

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying American Honda Motor Co., Inc. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or American Honda Motor Co., Inc. To contact NHTSA, you may: call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov ;

or write to: Administrator, NHTSA

1200 New Jersey Avenue, SE.,

Washington, DC 20590.

You can also obtain other information about motor vehicle safety from http:// www.safercar.gov.

In Canada

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Honda Canada Inc. and you may also inform Transport Canada. If Transport Canada receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may lead to a recall and remedy campaign. However, Transport Canada cannot become involved in individual problems between you, your dealer, or Honda Canada Inc.

To contact Transport Canada’s Defect Investigations and Recalls Division, you may call 1-800-333-0510. For more information on reporting safety defects or about motor vehicle safety, go to http://www.tc.gc.ca/roadsafety.

    See also:

    HomeLink® Universal Transceiver*
    The HomeLink® Universal Transceiver can be programmed to operate up to three remote controlled devices around your home, such as garage doors, lighting, or home security systems. ■Important ...

    Maintenance Service Items
    *1: If a message SERVICE does not appear more than 12 months after the display is reset, change the engine oil every year. *2: If you drive in dusty conditions, replace the air cleaner element ...

    Parking Sensor System
    The corner and rear center sensors monitor obstacles around your vehicle, and the beeper and display let you know the approximate distance between your vehicle and the obstacle. The sensor location ...