Reporting Safety Defects (U.S. Vehicles)

Honda CR-V / Honda CR-V 2012-2023 Owner's Manual / Warranty and Customer Relations / Reporting Safety Defects (U.S. Vehicles)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying American Honda Motor Co., Inc.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.

However, NHTSA cannot become involved in individual problems between you, your dealer, or American Honda Motor Co., Inc.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236БЮ (TTY: 1-800-424-9153); go to http://www.saf ercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE., Washington, DC 20590.

You can also obtain other information about motor vehicle safety from http://www.saf ercar.gov.

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