Reporting Safety Defects

Honda Pilot / Honda Pilot 2009-2025 Owner's Manual / Information / Reporting Safety Defects

In the U.S.

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying American Honda Motor Co., Inc. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or American Honda Motor Co., Inc. To contact NHTSA, you may: call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov ;

or write to: Administrator, NHTSA

1200 New Jersey Avenue, SE.,

Washington, DC 20590.

You can also obtain other information about motor vehicle safety from http:// www.safercar.gov.

In Canada

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Honda Canada Inc. and you may also inform Transport Canada. If Transport Canada receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may lead to a recall and remedy campaign. However, Transport Canada cannot become involved in individual problems between you, your dealer, or Honda Canada Inc.

To contact Transport Canada’s Defect Investigations and Recalls Division, you may call 1-800-333-0510. For more information on reporting safety defects or about motor vehicle safety, go to http://www.tc.gc.ca/roadsafety.

    See also:

    Automatic Transmission
    Shift to and depress the brake pedal when starting the engine. Shifting Park Turn off or start the engine. Transmission is locked. Reverse Neutral Transmission is not locked. Drive N ...

    Oil Check
    We recommend that you check the engine oil level every time you refuel. Park the vehicle on level ground. Wait approximately three minutes after turning the engine off before you check the oil. ...

    Precautions While Driving
    ■In Rain Avoid driving in deep water and on flooded roads. This can damage the engine or driveline, or cause electrical component failure. ■Other Precautions If there is a strong imp ...