Reporting Safety Defects

Honda Pilot / Honda Pilot 2009-2026 Owner's Manual / Information / Reporting Safety Defects

In the U.S.

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying American Honda Motor Co., Inc. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or American Honda Motor Co., Inc. To contact NHTSA, you may: call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov ;

or write to: Administrator, NHTSA

1200 New Jersey Avenue, SE.,

Washington, DC 20590.

You can also obtain other information about motor vehicle safety from http:// www.safercar.gov.

In Canada

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Honda Canada Inc. and you may also inform Transport Canada. If Transport Canada receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may lead to a recall and remedy campaign. However, Transport Canada cannot become involved in individual problems between you, your dealer, or Honda Canada Inc.

To contact Transport Canada’s Defect Investigations and Recalls Division, you may call 1-800-333-0510. For more information on reporting safety defects or about motor vehicle safety, go to http://www.tc.gc.ca/roadsafety.

    See also:

    Power Door Mirrors
    With the ignition switch in ON , move the selector switch to L or R. Push the appropriate edge of the adjustment switch to adjust the mirror. Place the selector switch in the L or R position to use ...

    Exterior Care
    Dust off the vehicle body after you drive. Regularly inspect your vehicle for scratches on painted surfaces. A scratch on a painted surface can result in body rust. If you find a scratch, promptly ...

    Playing XM® Radio
    In the channel mode, all available channels are selectable. In the category mode, you can select a channel within a category (Jazz, Rock, Classical, etc.). There may be instances when XM® Radi ...