Reporting Safety Defects

Honda Pilot / Honda Pilot 2009-2025 Owner's Manual / Information / Reporting Safety Defects

In the U.S.

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying American Honda Motor Co., Inc. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or American Honda Motor Co., Inc. To contact NHTSA, you may: call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov ;

or write to: Administrator, NHTSA

1200 New Jersey Avenue, SE.,

Washington, DC 20590.

You can also obtain other information about motor vehicle safety from http:// www.safercar.gov.

In Canada

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Honda Canada Inc. and you may also inform Transport Canada. If Transport Canada receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may lead to a recall and remedy campaign. However, Transport Canada cannot become involved in individual problems between you, your dealer, or Honda Canada Inc.

To contact Transport Canada’s Defect Investigations and Recalls Division, you may call 1-800-333-0510. For more information on reporting safety defects or about motor vehicle safety, go to http://www.tc.gc.ca/roadsafety.

    See also:

    VSA® OFF Button
    ● The vehicle stability assist (VSA®) system helps stabilize the vehicle during cornering, and helps maintain traction while accelerating on loose or slippery road surfaces. ● VSA® ...

    Adding Engine Oil
    Unscrew and remove the engine oil fill cap on top of the valve cover. Pour in the oil slowly and carefully you do not spill any. Clean up any spills immediately. Spilled oil could damage componen ...

    Starting the Engine
    1. Make sure the parking brake is applied. 2. Check that the shift lever is in , then depress the brake pedal.  - Although it is possible to start the vehicle in , it is safer to star ...