Customer Service Information

Honda Pilot / Honda Pilot 2009-2024 Owner's Manual / Information / Customer Service Information

Honda dealership personnel are trained professionals.

They should be able to answer all your questions. If you encounter a problem that your dealership does not solve to your satisfaction, please discuss it with the dealership's service manager or general manager. If you are dissatisfied with the decision made by the dealership's management, contact Honda Customer Services.

U.S. Owners: American Honda Motor Co., Inc.

Honda Automobile Customer Services

Mail Stop 500-2N-7A

1919 Torrance Blvd.

Torrance, CA 90501-2746

Tel: (800) 999-1009

Canadian Owners:

Honda Canada Inc.

Customer Relations

180 Honda Boulevard

Markham, ON

L6C 0H9

Tel: 1-888-9-HONDA-9

Fax: 1-877-939-0909

E-mail: Honda_cr@ch.honda.com

In Puerto Rico and the

U.S. Virgin Islands:

Bella International

P.O. Box 190816

San Juan, PR 00919-0816

Tel: (787) 620-7546

Customer Service Information

When you call or write, please give us the following information:

 - Vehicle Identification Number

Date of purchase

 - Odometer reading of your vehicle

 - Your name, address, and telephone number

 - A detailed description of the problem

 - Name of the dealer who sold the vehicle to you

    See also:

    Towing Your Vehicle Behind a Motorhome
    Your vehicle can be towed behind a motorhome at legal highway speeds up to 65 mph (100 km/h). Do not exceed 65 mph (100 km/h). Otherwise, severe transmission damage will occur. To avoid damage to t ...

    Using Automatic Climate Control
    The automatic climate control system maintains the interior temperature you select. The system also selects the proper mix of heated or cooled air that will as quickly as possible, raise or lower t ...

    Compass Zone Selection
    1. Turn the ignition switch to ON . 2. On the top screen of any audio source, press and hold for 5 seconds. - The display switches to the Compass Settings screen. 3. Rotate to select Zone Adj ...