Customer Service Information

Honda Pilot / Honda Pilot 2009-2025 Owner's Manual / Information / Customer Service Information

Honda dealership personnel are trained professionals.

They should be able to answer all your questions. If you encounter a problem that your dealership does not solve to your satisfaction, please discuss it with the dealership's service manager or general manager. If you are dissatisfied with the decision made by the dealership's management, contact Honda Customer Services.

U.S. Owners: American Honda Motor Co., Inc.

Honda Automobile Customer Services

Mail Stop 500-2N-7A

1919 Torrance Blvd.

Torrance, CA 90501-2746

Tel: (800) 999-1009

Canadian Owners:

Honda Canada Inc.

Customer Relations

180 Honda Boulevard

Markham, ON

L6C 0H9

Tel: 1-888-9-HONDA-9

Fax: 1-877-939-0909

E-mail: Honda_cr@ch.honda.com

In Puerto Rico and the

U.S. Virgin Islands:

Bella International

P.O. Box 190816

San Juan, PR 00919-0816

Tel: (787) 620-7546

Customer Service Information

When you call or write, please give us the following information:

 - Vehicle Identification Number

Date of purchase

 - Odometer reading of your vehicle

 - Your name, address, and telephone number

 - A detailed description of the problem

 - Name of the dealer who sold the vehicle to you

    See also:

    If the Low Oil Pressure Indicator Comes On
    ■ Reasons for the indicator to come on Comes on when the engine oil pressure is low. ■ What to do as soon as the indicator comes on 1. Immediately park the vehicle in a safe place. 2 ...

    Using the Remote Transmitter
    Locking the doors Locking the doors Once: Some exterior lights flash, all the doors and tailgate lock, and the security system sets. Twice (within five seconds after the first push): A beeper so ...

    CD Player
    If a disc error occurs, you may see the following error messages. Audio system without touch screen Audio system with touch screen Models with navigation system ...