Customer Service Information

Honda Pilot / Honda Pilot 2009-2026 Owner's Manual / Information / Customer Service Information

Honda dealership personnel are trained professionals.

They should be able to answer all your questions. If you encounter a problem that your dealership does not solve to your satisfaction, please discuss it with the dealership's service manager or general manager. If you are dissatisfied with the decision made by the dealership's management, contact Honda Customer Services.

U.S. Owners: American Honda Motor Co., Inc.

Honda Automobile Customer Services

Mail Stop 500-2N-7A

1919 Torrance Blvd.

Torrance, CA 90501-2746

Tel: (800) 999-1009

Canadian Owners:

Honda Canada Inc.

Customer Relations

180 Honda Boulevard

Markham, ON

L6C 0H9

Tel: 1-888-9-HONDA-9

Fax: 1-877-939-0909

E-mail: Honda_cr@ch.honda.com

In Puerto Rico and the

U.S. Virgin Islands:

Bella International

P.O. Box 190816

San Juan, PR 00919-0816

Tel: (787) 620-7546

Customer Service Information

When you call or write, please give us the following information:

 - Vehicle Identification Number

Date of purchase

 - Odometer reading of your vehicle

 - Your name, address, and telephone number

 - A detailed description of the problem

 - Name of the dealer who sold the vehicle to you

    See also:

    Power Steering Fluid
    Specified fluid: Honda Power Steering Fluid We recommend that you check the power steering fluid level every time you refuel. Check when the engine is not running. 1. Look at the side of the rese ...

    Adjusting the Steering Wheel.
    The steering wheel height and distance from your body can be adjusted so that you can comfortably grip the steering wheel in an appropriate driving posture. 1.Push the steering wheel adjustment le ...

    Storing a Position in Memory
    1. Turn the ignition switch to ON   . Adjust the driver’s seat and the door mirrors to the desired position. 2. Press the SET button. You will hear a beep, and the memory button indicator ...