Customer Service Information

Honda Pilot / Honda Pilot 2009-2025 Owner's Manual / Information / Customer Service Information

Honda dealership personnel are trained professionals.

They should be able to answer all your questions. If you encounter a problem that your dealership does not solve to your satisfaction, please discuss it with the dealership's service manager or general manager. If you are dissatisfied with the decision made by the dealership's management, contact Honda Customer Services.

U.S. Owners: American Honda Motor Co., Inc.

Honda Automobile Customer Services

Mail Stop 500-2N-7A

1919 Torrance Blvd.

Torrance, CA 90501-2746

Tel: (800) 999-1009

Canadian Owners:

Honda Canada Inc.

Customer Relations

180 Honda Boulevard

Markham, ON

L6C 0H9

Tel: 1-888-9-HONDA-9

Fax: 1-877-939-0909

E-mail: Honda_cr@ch.honda.com

In Puerto Rico and the

U.S. Virgin Islands:

Bella International

P.O. Box 190816

San Juan, PR 00919-0816

Tel: (787) 620-7546

Customer Service Information

When you call or write, please give us the following information:

 - Vehicle Identification Number

Date of purchase

 - Odometer reading of your vehicle

 - Your name, address, and telephone number

 - A detailed description of the problem

 - Name of the dealer who sold the vehicle to you

    See also:

    Brightness Control
    When the ignition switch is in ON , you can use the brightness control knob to adjust instrument panel brightness. Brighten: Turn the knob to the right. Dim: Turn the knob to the left. You will ...

    If a Tire Goes Flat
    Changing a Flat Tire If a tire goes flat while driving, grasp the steering wheel firmly, and brake gradually to reduce speed. Then, stop in a safe place. Replace the flat tire with a compact spare ...

    Rear Window Defogger
    The rear window defogger will clear fog, frost, and thin ice from the window. Push the defogger button to turn it on and off. The indicator in the button comes on to show the defogger is on. It ...