Customer Service Information

Honda Pilot / Honda Pilot 2009-2026 Owner's Manual / Information / Customer Service Information

Honda dealership personnel are trained professionals.

They should be able to answer all your questions. If you encounter a problem that your dealership does not solve to your satisfaction, please discuss it with the dealership's service manager or general manager. If you are dissatisfied with the decision made by the dealership's management, contact Honda Customer Services.

U.S. Owners: American Honda Motor Co., Inc.

Honda Automobile Customer Services

Mail Stop 500-2N-7A

1919 Torrance Blvd.

Torrance, CA 90501-2746

Tel: (800) 999-1009

Canadian Owners:

Honda Canada Inc.

Customer Relations

180 Honda Boulevard

Markham, ON

L6C 0H9

Tel: 1-888-9-HONDA-9

Fax: 1-877-939-0909

E-mail: Honda_cr@ch.honda.com

In Puerto Rico and the

U.S. Virgin Islands:

Bella International

P.O. Box 190816

San Juan, PR 00919-0816

Tel: (787) 620-7546

Customer Service Information

When you call or write, please give us the following information:

 - Vehicle Identification Number

Date of purchase

 - Odometer reading of your vehicle

 - Your name, address, and telephone number

 - A detailed description of the problem

 - Name of the dealer who sold the vehicle to you

    See also:

    AuthorizedManuals
    Purchasing Factory Authorized Manuals (U.S. only) The publications shown below can be purchased from Helm Incorporated. You can order by phone or online: - Call Helm Inc. at 1-800-782-4356 (credit ...

    Remote Control and Wireless Headphone Care*
    Models with rear entertainment system Replacing the Battery Remote Control If it takes several pushes on the remote control buttons to operate the rear entertainment system. Battery type: BR303 ...

    Fastening a Seat Belt
    After adjusting a front seat to the proper position, and while sitting upright and well back in the seat: 1.Pull the seat belt out slowly. 2.Insert the latch plate into the buckle, then tug on ...